Diabetes Prevention Operations Program Manager

First Mile Care is an early stage healthcare startup sitting at the intersection of public health, technology, on-demand economy, and community building.  We’re building the nation’s first affordable, scalable, and sustainable platform to improve the lives of people who have prediabetes. 96 million Americans have prediabetes. Our goal is to halve the number of people in the U.S. with prediabetes by 2028. How? By scaling the CDC’s Diabetes Prevention Program (DPP) that’s been clinically proven to reduce the risk of diabetes by 58%. We have partnered with local physicians and major health systems to educate participants about how nutrition, fitness, sleep, exercise, and mindfulness combine to build healthy habits that lead to sustainable lifestyle change. We collaborate with the Centers for Disease Control (CDC) and the American Medical Association (AMA) to drive step function enrollment in DPP across the nation.  We are committed to creating a nationwide network of First Mile Care coaches in 42,000 ZIP codes across the US – local heroes trained to help their fellow community members make the right decisions daily, so they can gain control of their health and reverse prediabetes. 

First Mile Care is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status

The Position

As the Diabetes Prevention Operations Program Manager, you will be involved in both execution and strategy, working closely with our leadership team to ensure corporate operations run smoothly. This is a unique opportunity for a self-motivated individual to join a rapidly growing healthcare company, gain experience and make significant contributions while helping set Key Performance Indicators and meet company growth goals.

Core Responsibilities:

  • Ensure company operations run smoothly, aligning with timeline and quality standards
  • Manage execution of outreach with current and new partners while ensuring timelines are met
  • Analyze and improve organizational process and workflows
  • Forecast required program offerings based on outreach, recommend actions to strategic plans
  • Database management (organizing, reporting on, data entry)
  • Create and maintain dashboards related to pre- and post-program key metrics
  • Update and maintain clear operational guides to ensure consistency of operations
  • Define and report on Key Performance Indicators (KPIs)
  • Develop and update client level reports
  • Review and respond to daily operational demands as needed

 Your Background

  • Recent graduate – Bachelor’s degree in operations management, business administration, or quantitative field
  • Self-starter – look for opportunities, take ownership of your work, and are results focused
  • Strong analytical and quantitative skills. Comfortable with Excel and large datasets.
  • Track record of seeing projects through to results and meeting deadlines.
  • Team player – not afraid to ask for help, and assist team members when needed. No task is too small.
  • Database management experience is a plus.

Job Type: Full Time, Employee

Salary: $60,000-$65,000 per year, healthcare benefits, HSA available, stock options

The position is remote. Depending on location, the employee may have the opportunity to meet with team members onsite. Candidates must be authorized to work lawfully in the United States.

For more information or to apply for this position, contact us at careers@firstmilecare.com.